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Help & FAQThis section includes answers to frequently asked questions about DCI White Pages. Please select your topic from the menu below, or browse the list for help.Menu of TopicsWhite PagesQ. How can I add my listing to the White Pages? A. Just go to our Add Your Listing page to add your name, phone number, and email address to our directory. To protect your privacy and ensure the entered information is valid, DCI White Pages will send an email message to the address you enter. Once DCI White Pages receives a reply from you verifying your submission, your listing will be added to the White Pages and/or email search.Q. How do I update or delete my listing? A. It's easy. Just search the White Pages or email search directory to find your listing. Once you have located it, click on your name to go to the listing details page. On this page, simply click the "Update/Remove" link to the right of your name and follow directions on that page. To verify your request, DCI White Pages will send an email message to the address you provide. Once you confirm the request, your listing will be updated or deleted.Q. How long will it take for additions, changes, and deletions to take effect? A. In most cases, changes take effect within 24 hours of receipt of your verification message. We update our database between 1 a.m. and 4 a.m. U.S. Pacific time.Q. What is the source of the data for the White Pages and email directories? A. Data for the White Pages is supplied by Acxiom. Acxiom gets its information from phone books and other public records. Data in our email directory comes from various Internet service providers and from user submissions.Q. How often is the White Pages data updated? A. DCI White Pages receives updates to its U.S. residential data (excluding any additions or changes by users) monthly from Acxiom. Because Acxiom's listings come from regional phone books, and because new editions appear at different times of the year around the country, data may be more recent for some regions than others.Q. I have an unlisted telephone number. Why does my information show up in the White Pages? A. This can be easily resolved. It's possible that your local telephone company has made an error and listed your number. Another possibility is that your number was listed in the past and remains in the database. If you wish to remove your listing, please search for it and click the "remove" link that appears next to your name.Q. How come I can't find people who I know have had the same telephone number for a year or more? A. This generally means one of three things: the person has an unlisted telephone number, the person has specifically requested that the number be removed from our directory, or our data provider has not yet added the number to its database.Reverse Lookup Q. What is Reverse Lookup? A. Reverse Lookup allows you to enter a phone number or address and find the listing information for that entry.Q. I tried a reverse lookup, but no information is being returned, how come? A. Although our directory content is extensive, not all phone numbers are included. This is especially true for wireless phone numbers.Q. Are reverse lookup searches available in the DCI White Pages directories? A. Yes, reverse lookups are available on phone numbers (U.S. and Canada), residential addresses (U.S. and Canada), area codes (U.S., Canada, Caribbean), and email addresses (worldwide).Q. I'm having trouble finding a listing using Reverse Lookup. Do you have any tips? A. Reverse Lookup doesn't always work, but there here are a few things you could try if you're not getting any results:
A. We offer reverse lookups for Canada phone numbers and residential addresses. Reverse lookups are also available on all email addresses in our database, regardless of country.Email Search Q. What is the source for your Email data? A. Data in our email directory comes from various Internet service providers and from user submissions.Q. Why can't I find the email addresses I'm looking for? A. There is no central registry of Internet email addresses. We obtain our list of email addresses from many different sources, and, although our database is extensive, it is not all encompassing. Many people prefer to not have their email address listed, and some Internet service providers do not make the email addresses of their subscribers available.World Directories Q. How do I search the World Directories? A. Click the World Directories link from the main White Pages directory. Select the region you would like to search in. Then, select the country and directory you would like to use.Q. What is the source of the data for World Directories? A. We collect the best sources of directory information for regions across the world and provide you with links to all these international resources in one place.Default Locations Q. How do I change my default location? A. To change your default location, click the Change default link at the bottom of the main page. Then, from the My Locations page, you can either set an existing location to your default, or Add a New Location in the fields provided and make it your default.Q. How do I add another location to my profile? A. To add another location to your profile, click the Add another location link at the bottom of the main page. Then, under the Add a New Location header, enter the location name, address, city, state and ZIP, and click Save.Cookies Q. What does the word "cookie" mean in Internet terminology? A. A cookie is a small file that stores information about your personal preferences, either on your computer (client-side cookie) or on the website you're visiting (server-side cookie).Q. Does DCI White Pages use server-side cookies or client-side cookies? A. We store information on your application preferences (such as default location) in a client-side cookie. We do not store any of the data on the server side. Please see our Privacy Policy for more information about the importance we place on your privacy. Browsers Q. Which browser program should I use to view the DCI White Pages directories? A. DCI White Pages works best with Microsoft Internet Explorer (versions 5.0 and later) or Netscape Navigator (versions 6.2 and later).Q. How do I make DCI White Pages my home page? A. Making DCI White Pages your default home page is easy, just click the Make Your Homepage link from the DCI White Pages main page, or follow the appropriate path below:
A. To bookmark DCI White Pages, just click the Bookmark This Page link from the DCI White Pages main page, or follow the instructions below:
Q. How can I advertise on the InfoSpace network? A. For advertising information, please visit our Advertise with InfoSpace page.Q. Can you tell me a little bit more about InfoSpace? A. InfoSpace delivers wireless and Internet software and application services to the leading wireless and broadband providers, Web sites and merchant resellers around the world. Our partners, in turn, offer these solutions to their customers as their own - accessible from virtually any device, anytime, anywhere. For more information visit http://www.infospaceinc.com. | ||||||||||||||||
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